Two small improvements have been made to our Support Helpdesk interface!
First up, you can now choose a 'related service' for all new tickets. Simply choose the service from the dropdown that the ticket refers to, to help speed up response times!
Second, you can now see a Real Time Averaged response time metric for each support team when you are opening a ticket.
As always, we focus on making life simpler for our valued clients, and love your feedback!
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